Strict age limit (18+)

Access to our services is exclusively permitted for persons who are 18 years or older. We maintain a zero-tolerance policy regarding underage users. During the registration process, we conduct verifications to confirm the age of our users. We also encourage parents to use parental control software on shared devices to prevent minors from accessing gambling-related content.

Principles of safe gaming

Safe gaming begins with awareness. We advise our users to:

• View gaming exclusively as a form of relaxation and not as a source of income.
• Only play with money they can afford to lose.
• Never try to immediately "win back" losses.
• Avoid playing when under the influence of alcohol or other substances.
• Take regular breaks to maintain mental freshness.

Deposit and loss limits

We offer users the option to set personal limits. You can set daily, weekly, or monthly limits for the amount you can deposit into your account or the maximum amount you can lose. A request to lower a limit is processed immediately, while a request to increase a limit only takes effect after a legal cooling-off period.

Session and time limits

It is easy to lose track of time while playing interactive games. Therefore, you can set session limits that automatically warn or log you out after a certain duration has been reached. This helps you maintain a healthy balance between online activities and your daily life.

Time-out and self-exclusion

If you feel you need a temporary break, you can choose a "Time-out" ranging from 24 hours to several weeks. For users who need a long-term break, we offer the option of complete self-exclusion. During self-exclusion, your account will be permanently blocked or blocked for a set period, and you will no longer receive marketing materials from us.

It is essential to recognize problematic behavior at an early stage. Ask yourself regularly:

• Do you play to escape problems or negative emotions?
• Do you neglect social contacts or work obligations due to gaming?
• Have you ever lied about the time or money you spend on gaming?
• Do you feel restless or agitated when you try to reduce or stop?

If you answer "yes" to any of these questions, we strongly advise you to use our self-exclusion options and seek professional help.

Resources in Switzerland

In Switzerland, there are numerous specialized organizations that offer anonymous and professional support to individuals with gambling problems. These institutions provide advice, therapy, and practical support to both players and their relatives. We recommend contacting local advisory centers in cities such as Zurich or Geneva for targeted help.

Our support

Our customer service representatives are trained to recognize signs of risky behavior and can refer you to the appropriate authorities. You can contact us at any time via the support channels for assistance in setting your limits.

We constantly monitor activities on our platform to detect patterns that may indicate irresponsible gambling behavior. We reserve the right to proactively contact users or restrict their access if we have reasons to believe that their well-being is at risk. Our ultimate goal is to create a sustainable and safe gaming environment for the entire Swiss community.